Reviews

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            "displayName": "sheila crosby"
        },
        "reviewReply": {
            "comment": "Thank you, Sheila! We appreciate your kind words and are glad you had a positive experience.",
            "updateTime": "2026-06-24T07:02:27.769371Z"
        },
        "_id": "6a3b29ce57142392e97b717f",
        "reviewId": "AbFvOqk5CO2jMRaxGaWXeSHLldtoJyHgOMWIEys4GMC6wpzllxnzVmIAWDLKqzUduiPQbIisxoSS",
        "__v": 0,
        "comment": "Very nice and polite",
        "createTime": "2026-06-23T18:26:46.177087Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqk5CO2jMRaxGaWXeSHLldtoJyHgOMWIEys4GMC6wpzllxnzVmIAWDLKqzUduiPQbIisxoSS",
        "starRating": 5,
        "updateTime": "2026-06-23T18:26:46.177087Z"
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            "displayName": "Christopher Bryant"
        },
        "reviewReply": {
            "comment": "Thank you, Christopher! We're glad to hear you felt welcomed and comfortable, just like your last visit. We appreciate your support!",
            "updateTime": "2026-05-23T04:45:53.540104Z"
        },
        "_id": "6a124c89d819bb06bea5ec06",
        "reviewId": "AbFvOql2qv4PzL4LlORKFQ-WjYD9eBVInFOYICprnWTn_QaX39mYFGBEW_pOJPaFKvstg0Q73ItI",
        "__v": 0,
        "comment": "very welcoming and comfortable, just like last time \ud83d\ude0a",
        "createTime": "2026-05-23T02:40:30.158955Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOql2qv4PzL4LlORKFQ-WjYD9eBVInFOYICprnWTn_QaX39mYFGBEW_pOJPaFKvstg0Q73ItI",
        "starRating": 5,
        "updateTime": "2026-05-23T02:40:30.158955Z"
    },
    {
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            "displayName": "Leslie Johnson"
        },
        "reviewReply": {
            "comment": "Thank you, Leslie! We're glad to hear Bonnie made such a positive impression. We appreciate your support and look forward to seeing you at Cascade Hearing Aid Center again soon!",
            "updateTime": "2026-04-23T04:38:56.176654Z"
        },
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        "reviewId": "AbFvOqlBICZ-Z1Z6XjsBDzehtZAye6bUJPLzyd261JqZSOkz4BJwF9cYjl3mNJDpm0BY3GOYuDOf",
        "__v": 0,
        "comment": "Bonnie was extremely professional and helpful! I look forward to working with the Cascade Hearing Aid Center in the future.",
        "createTime": "2026-04-22T22:58:33.225395Z",
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqlBICZ-Z1Z6XjsBDzehtZAye6bUJPLzyd261JqZSOkz4BJwF9cYjl3mNJDpm0BY3GOYuDOf",
        "starRating": 5,
        "updateTime": "2026-04-22T22:58:33.225395Z"
    },
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            "displayName": "vickie lavergne"
        },
        "reviewReply": {
            "comment": "Thank you, Vickie, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-04-21T04:53:00.355993Z"
        },
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        "_id": "69e6c9496e7680b9da53eb4f",
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        "__v": 0,
        "createTime": "2026-04-20T21:31:33.797306Z",
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqlRkAX1cnalfcvWLpfQ2s32JekdRa8FWp68SOoac_pm9bgQK-XLf5_Q9yQpm0KG8coHIZvVjw",
        "starRating": 5,
        "updateTime": "2026-04-20T21:31:33.797306Z"
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            "displayName": "Jenny Xu"
        },
        "reviewReply": {
            "comment": "Thank you, Jenny, for your review! We appreciate your support and look forward to serving you again.",
            "updateTime": "2026-03-26T04:41:10.592756Z"
        },
        "disabled": false,
        "_id": "69c4824608c81aa1cd6b41bb",
        "reviewId": "AbFvOqknyNQU_Jv-aoY3-6HzKvQL_rMAAnnSp5VbM8r1RpAXn_KF5Olt5WK_Iq7ONfGjUZd44UqWWA",
        "__v": 0,
        "createTime": "2026-03-26T00:10:03.427949Z",
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqknyNQU_Jv-aoY3-6HzKvQL_rMAAnnSp5VbM8r1RpAXn_KF5Olt5WK_Iq7ONfGjUZd44UqWWA",
        "starRating": 5,
        "updateTime": "2026-03-26T00:10:03.427949Z"
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            "displayName": "Rebecca West"
        },
        "reviewReply": {
            "comment": "Thank you, Rebecca! We're glad to hear you had a lovely experience during your hearing test and found it informative. Bonnie will appreciate your kind words!",
            "updateTime": "2026-03-26T04:41:10.517603Z"
        },
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        "_id": "69c4824608c81aa1cd6b41bc",
        "reviewId": "AbFvOqkzGeXPxXyI1JCPN6N0L38yyyl6PCPkQYkOn4tuJx3BGooHK1h7ZCc7cNrfaHbR3BRkRuYm",
        "__v": 0,
        "comment": "I had my hearing test today and it was a lovely experience I learned a lot. Bonnie was so nice and inviting.",
        "createTime": "2026-03-25T18:47:17.113046Z",
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqkzGeXPxXyI1JCPN6N0L38yyyl6PCPkQYkOn4tuJx3BGooHK1h7ZCc7cNrfaHbR3BRkRuYm",
        "starRating": 5,
        "updateTime": "2026-03-26T01:54:42.064651Z"
    },
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            "displayName": "Michelle Pike"
        },
        "reviewReply": {
            "comment": "Thank you, Michelle! We're glad to hear you had a great experience with Bonnie and found the hearing tests helpful. Your recommendation means a lot to us!",
            "updateTime": "2026-03-20T04:41:23.908272Z"
        },
        "disabled": false,
        "_id": "69bdeaed08c81aa1cd68ad08",
        "reviewId": "AbFvOqm8QFvxPMiaNXAUEztsNtVnMEE8J2cal3wuBRzCve9Y42EdJkh_BAfGDuz43j_pK8GVhIuFuw",
        "__v": 0,
        "comment": "Definitely recommend for hearing tests. Bonnie is so lovely, and explains everything very well.",
        "createTime": "2026-03-20T03:01:49.771043Z",
        "location": "65f36d88c7fb1ad955d58340",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqm8QFvxPMiaNXAUEztsNtVnMEE8J2cal3wuBRzCve9Y42EdJkh_BAfGDuz43j_pK8GVhIuFuw",
        "starRating": 5,
        "updateTime": "2026-03-20T03:02:58.137123Z"
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            "displayName": "David Patino"
        },
        "reviewReply": {
            "comment": "Thank you, David, for taking the time to leave a review. Your feedback is appreciated!",
            "updateTime": "2026-03-11T04:50:02.081780Z"
        },
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        "_id": "69b0c5d575ccf64e1329ae17",
        "reviewId": "AbFvOqkxjIoEGZsmoeNgwlJp6KC-m6syLm3rxul4u5zt3dTU_uLfwFpcP5liC4TvhijJbez2Z0QdeQ",
        "starRating": 5,
        "createTime": "2026-03-10T20:02:24.304349Z",
        "updateTime": "2026-03-10T20:02:24.304349Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqkxjIoEGZsmoeNgwlJp6KC-m6syLm3rxul4u5zt3dTU_uLfwFpcP5liC4TvhijJbez2Z0QdeQ",
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        "__v": 0
    },
    {
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            "displayName": "Mike Martin"
        },
        "reviewReply": {
            "comment": "Thank you, Mike! We're so glad to hear that you're experiencing a whole new world of sounds after so long. It's wonderful to know that our services have made such a positive impact on your life.",
            "updateTime": "2026-01-30T03:44:49.877541Z"
        },
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        "_id": "697d5397c8db7f1286f02161",
        "reviewId": "AbFvOqnSIeIEPawqNrF44O4XI2sCkG3btgAh7iyat6HUlGPG5uLdIN1qPV7VHTK4e8zYX-1I4SLh9Q",
        "starRating": 5,
        "comment": "It was a dream. After 40 years of decreased hearing i was suddenly experiencing noises I had forgotten about.  Another world for sure",
        "createTime": "2026-01-30T00:40:22.738016Z",
        "updateTime": "2026-01-30T00:40:22.738016Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqnSIeIEPawqNrF44O4XI2sCkG3btgAh7iyat6HUlGPG5uLdIN1qPV7VHTK4e8zYX-1I4SLh9Q",
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    {
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            "displayName": "LaVonne Clark"
        },
        "reviewReply": {
            "comment": "Thank you, Lavonne! We're grateful for your kind words about Bonnie and her professionalism. Your recommendation means a lot to us!",
            "updateTime": "2026-01-04T03:51:18.365802Z"
        },
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        "_id": "69586eb49b6efa00b8c70352",
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        "starRating": 5,
        "comment": "Bonnie is super knowledgeable and friendly too! I am thankful for her expertise and professionalism in every visit! Would highly recommend her office!",
        "createTime": "2026-01-02T17:49:48.580810Z",
        "updateTime": "2026-01-02T17:49:48.580810Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqnFvu7vXprsSpvQLo0x-uaEhj0yF_T3z3-TjXr9r7loo_7_WuHaEGphCXboKZO0x4GXhjchcg",
        "location": "65f36d88c7fb1ad955d58340",
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            "displayName": "Patty Sweeters"
        },
        "reviewReply": {
            "comment": "Thank you, Patty, for your kind words! We're glad to hear that Bonnie made a positive impression and that you found our facility welcoming and organized. Your feedback means a lot to us!",
            "updateTime": "2025-11-20T03:55:06.647042Z"
        },
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        "reviewId": "AbFvOqkV0rvLIX9xrsAjL2WTRj5BLO_utpKmmat3hv3qP3gNojExjv1Ng6MxxmbuUIsfZ9l0xIB4zg",
        "starRating": 5,
        "comment": "Bonnie was professional, polite and personable. The facility was well organized, inviting and spotless. Results were clearly explained to me in detail.",
        "createTime": "2025-11-19T22:47:58.579799Z",
        "updateTime": "2025-11-19T22:47:58.579799Z",
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            "displayName": "Steven Hall"
        },
        "reviewReply": {
            "comment": "Thank you, Steven, for your 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-11-05T03:54:36.754687Z"
        },
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        "starRating": 5,
        "createTime": "2025-11-04T17:43:27.590185Z",
        "updateTime": "2025-11-04T17:43:27.590185Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqknF_qzkfi8rgy8YHljo6e-9M70iqpFdCZftRjL-VfK2idfOjl-DkCL5C9HbQFPecFHrSjtmw",
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    {
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            "displayName": "Toni Olson"
        },
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        "_id": "68e5afb593f247dee59b90c4",
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        "starRating": 5,
        "comment": "Bonnie was so helpful! My hearing aids were updated, and the fit adjusted. Very pleasant experience.",
        "createTime": "2025-10-07T20:17:15.086754Z",
        "updateTime": "2025-10-07T20:17:15.086754Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqm7dqa4MO0zep_AMKPa0nrfkXJQN5pYZK0cAujPY37gglKsBbV_jH5NqSbEenBHPrG5cYBA",
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            "displayName": "Ash"
        },
        "reviewReply": {
            "comment": "Thank you for the 5 star review and very kinds words.",
            "updateTime": "2025-09-09T22:54:32.748767Z"
        },
        "disabled": false,
        "_id": "68bb7f969b44a00f25deec2d",
        "reviewId": "AbFvOqlB4EoikBMLSyaXhXkpJEBx8TTwiKfvsPX5Tj0ItGAxzXslJrRdETT1zwDNisxYeOFP7P5DlQ",
        "starRating": 5,
        "comment": "We are deeply grateful to Cascade Hearing for going above and beyond in assisting my husband with his hearing aid fitting. His hearing loss was job-related, and as such, a claim was initiated through the appropriate channels. When we received the determination letter, the language was unclear though it stated \u201capproved,\u201d it read more like a denial at first glance, leaving us uncertain and discouraged.\n\nAfter further investigation and reaching out to Cascade Hearing, where he had originally received his hearing test, their team responded with swift and compassionate action. They didn\u2019t just clarify the situation they pursued confirmation on our behalf and ensured we understood every step. Their responsiveness produced quick results, and their follow-up communication was outstanding. Every interaction reflected care, professionalism, and a genuine desire to help.\n\nThere\u2019s a verse in Proverbs that always reminds me:\n\u201cDo not withhold good from those to whom it is due, when it is in your power to act.\u201d (Proverbs 3:27) It was in my power to act, and I wanted to take this moment to thank Cascade Hearing for their diligence and kindness.\n\n\u201cLet your light so shine before men, that they may see your good works and glorify your Father in heaven.\u201d (Matthew 5:16)\nCascade Hearing, your light shone brightly in our time of need.\n\nThank you.\n\nAsh",
        "createTime": "2025-09-05T13:22:57.709616Z",
        "updateTime": "2025-09-05T13:22:57.709616Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqlB4EoikBMLSyaXhXkpJEBx8TTwiKfvsPX5Tj0ItGAxzXslJrRdETT1zwDNisxYeOFP7P5DlQ",
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            "displayName": "Rick W (Big R Radio)"
        },
        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2025-09-17T00:05:32.586270Z"
        },
        "disabled": false,
        "_id": "68ba2e159b44a00f25d1cab9",
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        "starRating": 4,
        "comment": "Brenda was amazing and very talented at her position. I had molds made for IEMs I\u2019ll come back and review more then.",
        "createTime": "2025-09-04T13:03:47.250538Z",
        "updateTime": "2025-09-06T22:31:15.597835Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqm5xE9BX1I-z2Ml-nbZp3XJxOkx29KVVrXerWX31kb_n4XBOo1D4AnDyxkUkR3WuV6VWL1F",
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    {
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            "displayName": "Roger Ohlde"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-09-17T00:07:43.088828Z"
        },
        "disabled": false,
        "_id": "68b24512cca6e858114e342e",
        "reviewId": "AbFvOqkTaQwTN53j4tT-mvDSYGDGNAXJyOgmlHv_trV_fpVV_pmryRdgVwhArilfVKLftIHMA6MwZA",
        "starRating": 5,
        "createTime": "2025-08-29T22:56:04.590904Z",
        "updateTime": "2025-08-29T22:56:04.590904Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqkTaQwTN53j4tT-mvDSYGDGNAXJyOgmlHv_trV_fpVV_pmryRdgVwhArilfVKLftIHMA6MwZA",
        "location": "65f36d88c7fb1ad955d58340",
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    {
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            "displayName": "Michael Mcmurray"
        },
        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2025-09-17T00:11:50.390121Z"
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            "comment": "\ud83d\ude42Thank you for your 5-star review!",
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            "comment": "Thank you for your 5-star review!",
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            "comment": "Thank you for your 5-star review!",
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            "comment": "Thank you for your 5-star review!",
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            "comment": "Thanks for your feedback.",
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            "comment": "Thank you for your review, Don Mercer!",
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        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqlQhZPnbpAI-98ahzkF3XLErBgUDgcP_M2e_wdPuXu9sNamU3-WCz_7JZjDP3HsHjryV80t1A",
        "location": "65f36d88c7fb1ad955d58340",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXclLkqQ_pw0H95D0sDSEIghq9GSWd9qbWnXO0pRaRedCn2SHmt=s120-c-rp-mo-br100",
            "displayName": "Selene Neumann"
        },
        "disabled": false,
        "_id": "66beba8cc71e6b025859cd96",
        "reviewId": "AbFvOqm0M5bqKs3K_rynRbwtSkQ_PP-m_R3kT1fGYRrq9Llj-C6JHjXESgmhDLjINicbl6VU77u3_A",
        "starRating": 5,
        "comment": "Great people.  Fix broken parts of hearing aids while you wait.  Yes, expensive, but very satisfied with the product and the service.\n\nI went through a tremendous learning curve when I got my hearing aids.  The world was literally transformed in every way.\n\nI think the prior review is unfair because it is describing the problems the user had with hearing aids in general and not the service itself.  The experience is like starting over with hearing.  It is hard and takes a lot of patience and effort on the part of the user to re-learn what everything is supposed to sound like.",
        "createTime": "2012-10-11T15:23:25.400526Z",
        "updateTime": "2012-10-11T15:23:25.400526Z",
        "name": "accounts\/102802170445396817012\/locations\/15380228228627225829\/reviews\/AbFvOqm0M5bqKs3K_rynRbwtSkQ_PP-m_R3kT1fGYRrq9Llj-C6JHjXESgmhDLjINicbl6VU77u3_A",
        "location": "65f36d88c7fb1ad955d58340",
        "__v": 0
    }
]